Warranty and post-delivery support

The realization of your IT project is not limited to the initial development. Once it is delivered, it is important to know that maintenance contracts and extended warranty to ensure the sustainability of your business.

Support and warranty plan

You will be able to join our company team at any time during business hours. In addition, an emergency line is available 24/7 in the event of a major problem. The support plan gives you access to advice and help for the optimal use of your project. Our team is easy to reach by:
Phone E-mail
Customer access on the Nadoweb website :
Skype
We offer several warranty plans to meet all your needs. Our ironclad warranty will cover everything the specification should have covered. This way, you make sure that you don't find yourself caught off guard with features that are missing following the design of your project. This guarantee also assures you that any programming error on your project will be corrected. Here's to having peace of mind.

Tracking tools

We want to facilitate communication between our company and your establishment. We have therefore developed tools allowing you to access your client file at all times. This interface will allow you to consult the details of your file, namely:
The follow-up of open requests The status of your guarantee
The contact details of the agent responsible for your project
A form to submit
You keep an eye at all times on the progress of your requests and on the project budget. Thus, we have no reason to fall into a lack of communication. Our mission is to ensure that you are confident and in good hands from the beginning to the end of the design of your IT project and after the delivery of it.

The security of your IT project

The quality of a web platform or application is demonstrated by the work done. Nadoweb also ensures the security of your IT project. We have ongoing communication with our clients on a regular basis after your project is complete. High quality, high professionalism.